The rise of the machines: Automation and AI for utilities

The rise of the machines: Automation and AI for utilities

Alice Cooke | Utility Week

The relentless march of technological progress means exciting innovations continue to offer organisations efficiency and productivity gains as well as service enhancements that simply couldn’t have been imagined a few years ago.

With utilities under constant pressure to provide smarter, more affordable services, the ability to adopt innovations is critical but not always straightforward. Embedding new devices and systems poses challenges for cultural and process change, while pioneering the application of emerging technology can also carry organisational risks.

These issues apply not least to the advancement of automation technologies and artificial intelligence (AI). At an invitation-only roundtable event at London’s Charlotte Street Hotel, sponsored by Cognizant, innovation leaders discussed the challenges and opportunities these technology fields present for their businesses…(Read the full story)


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