Severed Centurylink Fiber Repaired; 2nd Outage Over

Severed Centurylink Fiber Repaired; 2nd Outage Over

Barney Lerten | KTVZ

Up to 1,500 CenturyLink customers in the Sisters-Black Butte Ranch area and parts of Redmond lost phone service — including 911 — as well as Internet and some cellphone service all day Monday due to a severed fiber-optic cable between Sisters and Redmond, an official said.

The outage, caused by an unrelated contractor, was reported after 9 a.m. and technicians were on site working to restore service, according to Kerry Zimmer, Western marketing and public relations manager for the utility.

Due to the location of the fiber, Zimmer initially said it could take until 8 p.m. for all customers to get service restored…(Read the full story)

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