One of the weakest links in the damage prevention industry’s One Call process is ineffective communication. Effective communication depends on the entire communication chain, which begins with the One Call ticket submission and continues through ticket completion. The communication chain begins when a utility receives a ticket from the One Call center. The facility owner …
Tom Hall is the Vice President of Business Development at KorTerra. Tom is responsible for coordinating all aspects of sales, assisting in setting strategic direction and building a sales team with a focus on a stronger national presence. Tom has been a part of the damage prevention industry for many years and attends, presents, and speaks at many damage prevention related events across the country.