AT&T Says Recent Outages Due to Equipment Damage and Cell Site Upgrades

AT&T Says Recent Outages Due to Equipment Damage and Cell Site Upgrades

Drew Butler | The Daily Ardmoreite

Since October 4, AT&T customers in the Ardmore area have been affected by five major outages with four of the outages occurring in just over five weeks. On October 4, November 6, November 19, December 4 and December 12, mobile customers were unable to make or receive phone calls and text messages or access the internet via their data connection for large portions of the day.

These problems extend beyond mobile service. On November 6 and November 19, outages also interrupted high speed wireless connections and even landlines.

After reaching out to an AT&T representative, the company said the reasons for the outages fell into two categories, equipment damage and cell site upgrades…(Read the full story)

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