Richardson Homeowners Still Seeking Answers After Major Damage from Broken Water Line 2 Weeks Ago

Richardson Homeowners Still Seeking Answers After Major Damage from Broken Water Line 2 Weeks Ago

Erin Jones | CBS11

It’s how some Richardson residents feel after their homes flooded two weeks ago.

They said both their home insurance companies and water utility company won’t cover for the damage caused by a broken water line.

On Thursday, looking for answers, they went to a special board meeting hosted by the North Texas Municipal Water District.

“My house was ground zero,” Ken Hutchenrider said. “The sight I saw I hope to never see again. Our entire first floor is gone.”

Hutchenrider described a 72-inch pipeline rupturing in front of his home off Crystal Mountain Drive, sending water rushing inside…(Read the full story)

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