Regulators Say Maine Power Utilities Responded ‘Reasonably’ to Damaging October Storm
J. Craig Anderson | The Portland Press Herald
The Maine Public Utilities Commission has found that Central Maine Power Co. and Emera Maine reacted “reasonably” to an intense rain and wind storm that knocked out power to much of the state last October, but said both companies failed to keep customers informed about outages and efforts to get their power restored.
The PUC in a report issued late Friday instructed each company to file a report by Dec. 1 that includes a “specific plan to improve the accuracy of its outage and restoration reporting and customer accessibility to such information.”
The PUC report did not address widespread customer complaints about CMP’s billing system, which is the subject of a separate investigation…(Read the full story)