The Big Disconnect: Google Fiber’s Unfulfilled Promise In Atlanta

The Big Disconnect: Google Fiber’s Unfulfilled Promise In Atlanta

Jim Burress | WABE

It’s been more than three years since the Google Fiber frenzy took hold of the Atlanta area.

From Alpharetta to Avondale Estates, Sandy Springs to Smyrna, folks fed up with chronically unreliable internet connections, abysmal customer service and expensive monthly bills lapped up Google Fiber’s promise.

And there was an altruistic component, too: Google Fiber would help close the digital divide in part by extending discounted or free high-speed internet to low-income residents.

Beyond the activity some residents saw at the street level, plenty of action was taking place behind the scenes. Engineers mapped out nearly every mile of fiber — enough to get to Iceland, according to Google…(Read the full story)

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